Sick red eye tree frog died overnight

[John]

That frog was a goner when it arrived. I would demand compensation from the seller if I were you. If they were shipped together, the other one has already been exposed to whatever killed the dead one, so I wouldn't worry about it at this point. Just keep an eye on the live one and make sure it keeps up a healthy appetite.

As a routine, replacing a the substrate depends on what it is, how big the terrarium is, etc. In tropical terrariums I rarely replace the substrate more than once every few months. In dart frog terrariums I may wait 2 years or more, but in tree frog terrariums I would say every 4-6 months. It's one of those things where you have to monitor it under whatever conditions you maintain.

Can't tell you to change substrate type because I can't tell what it is that you're using.

[coolicarboy]

That frog was a goner when it arrived. I would demand compensation from the seller if I were you. If they were shipped together, the other one has already been exposed to whatever killed the dead one, so I wouldn't worry about it at this point. Just keep an eye on the live one and make sure it keeps up a healthy appetite.

As a routine, replacing a the substrate depends on what it is, how big the terrarium is, etc. In tropical terrariums I rarely replace the substrate more than once every few months. In dart frog terrariums I may wait 2 years or more, but in tree frog terrariums I would say every 4-6 months. It's one of those things where you have to monitor it under whatever conditions you maintain.

Can't tell you to change substrate type because I can't tell what it is that you're using.

Thats a shame. Ill demand compensation ASAP. I ordered from reptilecity, so I hope its not an issue. After doing research, I regret ordering from them. Im using terrarium moss. It looks like the crickets could easily hide in there, but I don't know.

If I demand to have another one sent to me, should I quarantine it for awhile to make sure my current frog (and the new frog of course) are healthy?

[John]

Yes to the quarantines.

Moss is not really a substrate. It goes on top of substrate. I would use a tropical terrarium soil, such as "plantation" soil, or even coir (coconut fiber). If you're feeling advwnturous, you could try mixing some organic topsoil with coir.

[coolicarboy]

Will do. Ill go today and get the substrate. Any idea what killed the frog though? Bacterial infection maybe?

I will also keep everyone updated on the replacement process from Reptilecity.com

edit: I just spoke with Felton from reptilecity.com, and he said he would have another one sent to me by tuesday.

Another edit: I was also wondering, is it okay to have the water bowl filled with tap water? What about the misting water?

[Chaser]

No; never use tap water unless you now that the chlorine and other Chemical levels are safe in your area, I use Reptisafe for my red eye. I also put it in my misting water.

[coolicarboy]

Okay, I replaced the tap water with bottled water. Thanks for the info.

The new frog SHOULD be coming in today or tomorrow.

[coolicarboy]

I put in 4 crickets with my alive tree frog last night before I went to bed. This morning I noticed three of them were still there, I didn't look so well for the fourth. Is it normal that he might not eat for a few days because hes stressed from the shipping process? If the crickets are too big will he not eat them?