I agree, I was concerned so I returned the product.
Yes, he is eating very well. I found out he was stressed out because of the new digital therm/hydo. or because an outdoor frog was outside the window at night. I covered 3 sides of his tank and did the pedi soaks for 3 days and he was back to eating on day 3. He is still skinny though and he is a big frog. Thank you for asking about him.