They usually do order them for customers, but it depends on the size of the store i think. I wish they'd stop telling people that pacmans live on mostly mice...it gets on my nerves. Most of the idiots I see feeding huge mice to their tiny frog got them from petsmart and were told that was okay... The one giant one near me has one on display that they say is an ornate, but it looks like a cranwelli. It was pretty, but didn't really have room to move or hiding spots.