It took about 2 weeks from order time until until I received my shipment. They were very prompt answering me when I was wondering where my products were. I ordered 3 eco earth bricks, a waterfall, hydroballs, zoomed twisty vines, I can't even remember the rest of what was in there lol. But the products were great other than the waterfall which I fixed myself. I would recommend them because the prices were good. Just not if you're in a hurry to get your products.