*sigh* I just didn't respond to your insults in the email you sent me. You can't talk to people like you did, calling names, making threats, and expect a positive response, Kevin. That's all that email was about. Come on dude, you're accusing me of cheating you out of PLASTIC CUPS and a few crickets??? For real man?
I've replied to you with a more positive email, and am seeking civil reconciliation of this matter, but honestly if anyone reading this treats vendors like coke machines that they kick till a coke comes out isn't really people I like working with, and there are plenty of other vendors who would love to have your business there. I prefer to deal with people who can be civil, kind, and see little difference between being "kind" and being "professional", as I feel both are closely linked.
This just goes to show that we can't please everyone, but if you want to work with someone who will make sure you're happy, whether that be the tons of extras we send out every week with boxes, or just someone who will communicate with you like a person, I'm your guy. And Small Pet Feeders is your company.
We're not perfect, but we definitely strive to be everyday. And yes, shipping delays happen as keeping a highly varied livestock is difficult as you have to keep everything constantly replenished, and that is not an easy task. So shipping delays can happen, but if you need your order in a quick hurry, there are multiple ways of getting ahold of us to light the fires underneath us that need to be lit should your situation demand it.
SPF is a specialty feeder store, and we try to offer a little of everything. We work hard to meet the demands of our clients, but we ask that only those who can be civil and kind to seek working with us, as we will treat you with the same kindness and concern and don't want to be treated adversely to that.
Thanks everyone for all your continued support! Amy and I really appreciate it, especially during difficult situations such as this.
I'm hoping a past client will chime in a good word for us here, but either way, we're an open book, if you'd like to know more about us, just ask.
-Dave
SPF