
Originally Posted by
goreptiles
The pet store I worked at was brand new. I helped build the layouts and all. After treating too many sick animals, the boss said not to treat unless its really bad. He said none get to go to the vet for diagnosis unless its bad. Odd how it was promoted that all animals are vet checked...
I agree it's not always the employee, but if a customer asks for help and ab employee who doesn't know anything gives bad info, that customer is relying on that info to care for their new pet.
Now, yea some customers don't care, but you can't help that even if you try to give the best info you can.
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