Petsmart employees

[1beataway]

It's both sides, and it's something you'll find anywhere retail. Unfortunately, at a pet store you're dealing with living animals, and there's a lot more to lose. I've had lots of customers who will argue with you and want you to sell them the animal regardless of what sort of home they are providing. But I've also had plenty who have said to me, "No one has ever told me that before. Thank you." And they follow all my advice and recommendations.

Likewise, I have worked with people who are ignorant and remain ignorant, with people who think they know and end up giving really bad advice to customers (And this sucks even more when it's one of those customers who are truly trying to learn and follow the information given), and with people who, like myself, try to learn as much as they can on their own to give the right information.

Employees and customers both should research more. I believe that most of the responsibility lies on the pet store employees. Obviously, it would be fantastic if every pet store employee was able to give out a lot of good advice, but we have those who will refuse to learn and those who really, truly believe they know the answers to questions and just get it wrong. Some stores will consist of managers that support ignorance, and some will consist of managers that push their employees to be intelligent. And sometimes, employees do get frustrated when so many of their customers just argue with them about the best care. You have to fight yourself to not just give everyone an oscar for a 10 gallon tank.

[Deku]

It's both sides, and it's something you'll find anywhere retail. Unfortunately, at a pet store you're dealing with living animals, and there's a lot more to lose. I've had lots of customers who will argue with you and want you to sell them the animal regardless of what sort of home they are providing. But I've also had plenty who have said to me, "No one has ever told me that before. Thank you." And they follow all my advice and recommendations.

Likewise, I have worked with people who are ignorant and remain ignorant, with people who think they know and end up giving really bad advice to customers (And this sucks even more when it's one of those customers who are truly trying to learn and follow the information given), and with people who, like myself, try to learn as much as they can on their own to give the right information.

Employees and customers both should research more. I believe that most of the responsibility lies on the pet store employees. Obviously, it would be fantastic if every pet store employee was able to give out a lot of good advice, but we have those who will refuse to learn and those who really, truly believe they know the answers to questions and just get it wrong. Some stores will consist of managers that support ignorance, and some will consist of managers that push their employees to be intelligent. And sometimes, employees do get frustrated when so many of their customers just argue with them about the best care. You have to fight yourself to not just give everyone an oscar for a 10 gallon tank.

I know an it sucks. :/ You wouldnt like to know the horros ived seen at petstores. :/ its terrible and gross.

[1beataway]

I know an it sucks. :/ You wouldnt like to know the horros ived seen at petstores. :/ its terrible and gross.

You know I work at a petstore, right? I've probably seen some of the same things. :P

[Deku]

You know I work at a petstore, right? I've probably seen some of the same things. :P

Hmm my friend bought this hamster from the store. Its missing the two middle fingers on one paw. This hamster was being kept in the bathroom and it was called "bathroom buddy". Hamster who was used for breeding. Its very sad. I think the male bit her fingers off. :/ Also the same people keep fire bellied toads with bullfrog tadpoles and crayfish. See what I mean? Which all is connected to one sump. 35-40 fish die per day. Excluding feeders. They clean the walls of the tank with bleach. :/ When they grab a bird they use a glove and they have to hold the bird very tight. Most of which the bird is injured. They keep a tokay gecko with a snake in bark bedding. A few snakes got out and 3 of them died. One died out of cold. The other one when the old manager saw it put it in a box with a LIVE rat. The snake was covered in blood and the rat was dead which the workers wondered how they died.

[1beataway]

I take it back.

[Deku]

I take it back.

This is why I hate petstores. But at the same time I dont hate them. I buy their animals because I have no other choice I cant order online anymore. Not allowed.

[1beataway]

This is why I hate petstores. But at the same time I dont hate them. I buy their animals because I have no other choice I cant order online anymore. Not allowed.

Not all petstores are like this though. I have worked at mine for 3 years and have never seen anything like what you've described. I've seen animals get sick and I've even seen some die, but this is rare and those that do get sick get taken care of. But I think often it's not that hard to figure out what kind of pet store you're walking into.