There's no need to hire "experts" when they have perfectly good advanced hobbyists walking in the door begging to work for minimum wage (so that they can feed themselves... which is always fun). Hobbyists like myself.

When a store actively turns down placing the appropriate person in the appropriate section of the store, because they use stock to treat/care for the animals (and using stock costs money), that is absolutely ridiculous. They wanted to stick me on cashier, and have all of the uneducated kids run over to ask questions rather than placing me in the reptile department and risking that I might open a UV bulb for the Iguanas. - Ridiculous -.

I refer specifically to one of the PetCo's in the DFW area. And also to one in Oklahoma. I have not named locations but if a friend asks I'll say "Yeah, don't." Other stores? Who knows.