Spec, I understood your concern... the recent green pacman that I got is in the similar living condition when I see him (and the pet store owner said to have over 29 years of reptile experience). Of course to us frog lovers there is something seriously wrong, but to the irresponsible owners, the frog comes and goes... since it is an short term thing, they won't bother to make the housing more appropriate. Yes, you have the right to tell them that it is very wrong, but I doubt they will change because the frog is just an merchandise to them, as long as they do not die, its another deal done.

And in the pet forums over in Hong Kong, I see people putting them in large critter keeper with only water and the sponge to act as the frog's "land". I can't say they are wrong because their frog is still alive, but only thing I can do is tell them what I have and give them prove that I follow this because someone it is recommended by the people who know reptiles.