Here is my customer review I posted at their website....Charlotte P.'s Local Business Reviews for Paramus, NJ
and I am not done yet!!!!!
I am contacting APHIS that regulates pet stores. Here is thesome info and the vet law.VETERINARY CARE
Only 17 states (AZ, CA, CO, CT, FL, KS, LA, ME, MN, MO, NE, NV, NH, NJ, NY, PA, VA) have laws mandating veterinary care in pet stores. The strength of these laws varies. For example, Minnesota only requires a veterinary exam before an animal is sold. This potentially means that pet stores in Minnesota are under no legal obligation to provide veterinary care to a sick animal if that animal is not being immediately purchased.
Four states (KS, ME, MO, NE) require that pet stores devise, usually in conjunction with a licensed veterinarian, a written program preventing disease, parasitic infestations, and/or injuries for the animals housed at the pet shop.
Often feeder animals, fish and invertebrates are excluded from the law. In Colorado, “timely” vet care and prescribed therapy must be given to “seriously ill or seriously injured” pet animals, except for feeder animals.
Pet shops can only provide “medical treatment” to birds or animals in their custody under the supervision of a veterinarian. (Penalty: misdemeanor and max $1,000 civil fine) (N.H. REV. STAT. AN. § 437:5, N.H. REV. STAT. ANN. § 437:9) A number of states require a certificate of health to accompany animals when they are transported across state lines for sale at a pet shop; other states require these health certificates prior to offering the animal for sale regardless of whether or not the animals were imported.
Here is a law that applies to you. I am not familiar with red leg, but I'll write an email to the store with this link and see what happens. I f you'd rather send the email let me know. I'll wait until you post.
LEMON LAWS
Because the risk of buying a sick animal in a pet store is so high, several states (AZ, AR, CA, CT, DE, FL, ME, MA, MN, NV, NH, NJ, NY, PA, RI, SC, VT, VA) have enacted "lemon laws" that give pet store consumers some protection. For a complete list click here.
Pet lemon laws give pet store customers the right to return a sick or dead pet (most laws apply to dogs, sometimes cats) for a refund or replacement. Most also give customers the option of retaining the pet, having it treated and getting some level of reimbursement for veterinary expenses (the amount of reimbursement is usually limited to the purchase price of the pet plus sales tax).
In most states, the owner has one to two weeks to return the animal, with a certificate from a veterinarian stating that the dog has a serious disease or congenital defect that was present when the dog was sold. If the dog suffers from a congenital disorder, the owner may have up to a year to return it to the pet store and/or get a refund.
If the pet store refuses to refund or reimburse a customer within a certain number of business days following receipt of the veterinarian statement, the customer can file an action in court to resolve the dispute. The prevailing party in the action is usually awarded reasonable attorney fees if the other party acted in bad faith in seeking or denying the requested remedy.
Pet stores do not have to pay reimbursements if the animal's illness or death resulted from maltreatment, neglect, or injuries that occurred after the sale; or if the veterinary statement received at the time of sale discloses the disease or condition. Parasites are not a qualifying illness for compensation under most laws.
Wow - I've been gone for a little bit and what an update! I'm so SO sorry to hear about your situation!!! I would be unbelievably angry too. You have every right to be! And a 48 hour guarantee? Are you kidding me!?!
Anyway, I completely understand. As you know, we've been going through quite some problems with our two little frogs, Igby and Kibbits. Unfortunately, Kibbits didn't make it...and by the time we could get his "spots" were big enough to get a biopsy, he had little time to live. Unfortunately, Igby is sick now too : ( Luckily, we were on high alert and she was promptly into the vet. Needless to say, it's Chytrid. We're having a skin biopsy on Monday to verify, but after all the research that myself (and the vet) have done, and given how both Kibbits looked, and Igby now looks...it's pretty much clear.
Needless to say, I went into the pet store where I bought both of them, and let them know...hey, my frogs are sick and this is what the vet thinks it is. Guess what we found out? They had THREE sick frogs in the back with splotches, lethargy, loss of appetite, and excessive shedding (all symptoms). No joke, I seriously took out a piece of paper and wrote down EVERYTHING we had found out from our numerous fecal cultures, biopsies, skin cultures, etc, AND about Chytrid and the symptoms. Those poor little frogs!
Here's to the happy recovery of Apollo and Igby!!! We will keep on fighting, right? : )
I'd be happy to write a reveiw of your pet store too, and to anyone else for that matter!
As I've said before, lots of time on my hands, and mad skills!!!LOL It infuriates me when this stuff happens and there isn't any reason that animals of any kind needlessly should suffer or be ill treated and I'd be damed if I'll sit by idolly and watch it happen!!!!
Let me know, and or sent me the info![]()
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