Treated Cuppy for many weeks with antibiotic eye creams. Plus force fed her. She gave me a scare because she wouldn’t open her eyes, seemed lethargic. She tried to brumate! Her back got dark and hard. I replaced her paper substrate (vet recommended) with cocoearth, soaked and soaked her. She immediately opened her eyes and grabbed a cricket, after wiggling her butt and burrowing a little into the substrate. Is all better now!