sadly I found out that my whites tree frog, smiley, was impacted. Thnaks for help from 1beataway, ebony, kurt , john clare and anyone else who answered to my questions are greatly apprciated. now for the good news she sat in her water dish and and used the restroom in her waterdish and she was no longer impacted. she has eaten 7 crikets and is doing great ......................so i am going to say thanks for the help everybody