Huh. I guess I did send it to the right person, but this is what he replied back with when I asked if he was able to send me anything that could help with impaction:

"I am sorry, but this is not accurate. I cannot diagnose or fix your problem from the internet. I am not comfortable with trying to walk you through an impaction removal."

Maybe I need to be more clear or add pictures like the thread says? I'm not really sure.