So I'll preface this by saying that I work at one of those dreaded P stores. I know that I have a lot to learn, and I actually do want to work on acquiring knowledge so that I can tell people the right stuff! So with that being said, please don't give me a hard time about not knowing things or the store doing things incorrectly... I can only do so much to work on improving the habitats...

1. Size of enclosure - about 16x16x12 (I know this is smaller than it ought to be, like I said though, I can't really change that, and we have him to sell, not keep in there forever)
2. # of inhabitants - specifically other frogs and size differences - lone pacman, about 3 inches
3. Humidity - 65 (I know that this is really low, I only noticed it today, and I'm going to have my team work on raising it. I figure this is likely the reason for him not being green, but will he go back to being green with time? Or should I push to take him to the vet). I told one of the girls today to give him a soak in water that was conditioned. I was really hoping that would help.
4. Temperature - Shoot, I forgot to look for this when I checked the humidity.
5. Water - type - for both misting and soaking dish - water with repti-safe added
6. Materials used for substrate- coconut fiber
7. Enclosure set up i.e. plants (live or artificial), wood, bark and other materials. - artificial plants
8. Main food source - crickets
9. Vitamins and calcium? (how often) - calcium with vit d. He does not get vitamins added (I also realize this is bad and will change this
10. Lighting - overhead led light, I'm also unsure what the specifics of the light are
11. What is being used to maintain the temperature of the enclosure - overhead light
12. When is the last time he/she ate - today
13. Have you found poop lately - not too sure about that to be honest, I'm not the one that cleans the habitat
14. A pic would be helpful including frog and enclosure (any including cell phone pic is fine)
15. Describe frog's symptoms and/or recent physical changes; to include it's ventral/belly area. - He's brown and beige on the top, but green on the bottom. I think it's because the bottom is covered with substrate which does have moisture in it
16. How old is the frog - about 6 months (how often do you think we should feed him and about how much?)
17. How long have you owned him/her
18. Is the frog wild caught or captive bred - ugh, I'm also not sure where we get them from, I think captive bred though
19. Frog food- how often and if it is diverse, what other feeders are used as treats - we feed him about every other day I believe, he gets a defrosted mouse maybe once a month and a goldfish once a month (I also read about the parasites so I'm going to try to get the girls to stop doing that too)
20. How often the frog is handled - only really when he gets his hab changed.
21. Is the enclosure kept in a high or low traffic area - high traffic flow
22. Describe enclosure maintenance (water changes, cleaning, etc) - water changed once daily, substrate changed weekly and enclosure cleaned out at the same time.


Ok, so I know that we've already been making some mistakes. I'm in a leader position so I can push to make a few changes, but it may be hard to enforce them. I'm going to try to make a feeding schedule, to include vitamins and calcium, to only feed him a mouse once a month, and to not feed him goldfish. Can you also suggest a feeding schedule regarding how often/how many crickets I should feed him? Like I said he's about 6 months, and about 3 inches.

I'm also going to look into what types of lights we have. The set-up won't allow for a heat pad on the side, it has to be from a light up top (which is on for about 12 hours). From what I gather he doesn't need UVB so I'll make sure that he doesn't have any. Also I've been wondering, does the heating pad on the side crack the glass?

I'm also definitely going to make sure he gets more humidity throughout the day. Clearly he's stressing out, but do you think with a bath and increased humidity added, that he'll go back to being his normal self, or should I push to get him to a vet?

Once again, please don't flame me for working in a pet store. The people genuinely do care about animals, we're just responsible for so many different types of animals, that our knowledge gets spread a little too thin. I really want to know and to pass my knowledge on to other associates and to the customers.

Lastly about how often do you think he should be pooping?

(PS. I've just taken to calling him a male, but it's really just a guess). I would really appreciate help on this, thanks for taking the time to read my post.

(Edited for clarification)