Worried......

[LilyPad]

I'm not sure the winter storm was expected to be this debilitating. You never know what path your product is going to take and usually overnight shipping has a pretty direct path. Honestly, it's a risk you take when buying a frog in winter time. It's why I would only have frogs shipped in spring and fall, not summer or winter.

I just hope there is any chance for them, poor babies

[Lija]

Amy, hard to say, I'd say it's more the shippers fault then the buyers. Don't ship if you are not confident it will safely reach the destination or you ship it air cargo, it's Way more $, but the buyer has a choice to pay or not. Usually there should be live arrival guarantee, and in that case there is probably, doesn't help these poor babies, so sad.

[Samuel Little]

Hope everything works out and they arive safe and sound i'm in the uk so i could never order from Mikesphatfrogs but he's got some bloo,dy beatiful frogs on that side and compared to here in the uk if i workout the maths in my head(well google conversion) the prices too put us over here to shame i can get what costs you $15(£9) here cost me £30($45)

[scm133]

UPDATE: The little babies never left Memphis. I have called twice and talked to the FEDEX reps. There is nothing that can be done. The package will not leave Memphis until Monday. So that is that...I will dread opening that box.

About the shipping. I was not given an option on when to ship them. I only got an email with the tracking number. I ship leopard geckos all the time. I actually refused to ship any of mine out this week, because of the weather.

[Thevacantface]

Fed Ex should be able to put the package in a climate controlled room, especially if you paid for overnight shipping. I would be on the phone with someone at the location until I had it guaranteed they were in an office or something. Especially being live animals, someone there will be willing to help.