Sorry to hear about your recent discovery. Same thing happened here. We are in the process of trying to send our frog back for a refund, and just like you, it's been a back and forth type of deal with the company. It's such a shame how frequently this is happening. Have you sent two back already? with successful refunds?
I have also been checking kingsnake and multiple other websites searching for a true giant pyxie...seems to be an extensive dry spell going on right now.