Hi Scott. I'm sure Chris will be taken care of. I can't speak for anyone else but I appreciate you coming on here and clarifying. The info you shared is the same that John and others have explained so you can rest assured that good information is being passed on by very experienced keepers and we are not in the business of bashing vendors. With that said, if someone is being screwed we have no problem calling the seller to the carpet over it. Thanks again for the clarification.