I have to say that the staff and service at neherp is amazing, and they really are one of the best vivarium supply companies. Not only did they throw in an entire extra piece of ghostwood for me, but they also sent me a bromeliad with FOUR pups attached, essentially giving me five plants for the price of one. Their shipping rates are extremely reasonable and quick, and they have an amazing selection of everything needed for a vivarium dwelling reptile or amphibian. Not only that, but they are very knowledgeable as well, and the owner, Mike even helped me out with taking care of my springtail culture. I have to say that I would recommend this company to anyone, and deeply appreciate their great customer service. If you are reading this Mike and Jessica, I want to thank you for creating and running such a wonderful company