The matter has been resolved at this point, he sent me a refund after the last message I posted. Here is what I said in between the first two:

The temps were in the upper 70's, so yes the temps are fine. I received the package, and it was signed for if you want to check the tracking number for arrival.

Here is the DOA:

Again:


Now as to the scarring; the frogs have nose rubs and have been scarred by what appears to be a screen top. Now I know you can see the scarring in the DOA, but here is another frog showing the scratches,

And the other showing the nose rub.


I am trying to be polite in this, because at least the frogs arrived alive despite less than stellar packing.

For the DOA, a <amount> refund would be adequate.
For the scarred frogs I am not looking for any kind of refund. Thank you for your time.