Got my red ornate from LLL at a show, he's very aggressive, a good eater, and has grown quickly, but he is kind of mean. I've been bitten multiple times. Only issues I've had over 6 months are very mild impactions when small, but that's on me for feeding too large of crickets. Tong feeds well on everything I've fed him, calls almost every night. He has lost most of his red coloration though, and is more of a red toned dark brown now, but brightens up a lot for about a day after shedding.

I have no experience with backwater reptile, but based on user reviews and what people have posted on the forum, I would be a bit apprehensive about ordering from them.