Buyer Beware of Mike's Phat Frogs

[Lija]

Sorry for your loss, i dealt with Mike, got 2 frogs from him and can tell you he was very professional and caring. In my experience if you want proper customer service you gotta behave yourself. Im not saying that was the case here, but given situation emotions might have run wild.

At any rate most sellers have live arrival guarantee. Meaning they will arrive alive and healthy. If it is not the case you need to contact him within 2 hours ( +/-) with a proof they are dead or smth is wrong, you provide pic, you never ship dead/injured frogs back.

A lot of things might happen in 24 hours, even kept in ideal conditions, some just cant adapt well to stressful situations and that is not sellers fault, those are the risks of buying baby frogs/toads.

[Helios]

This may not be the most helpful suggestion, and I certainly understand your frustration. Dealing with shipping animals always makes me a tad nervous and amphibians can be so delicate in responding to their environments. I always try to garner every last detail about how they're being kept where I'm buying from in order to recreate those exact conditions during the quarantine period.
Just throwing that out as a little aside in the topic.

[irThumper]

Never again... http://www.frogforum.net/showthread.php?t=34578

[irThumper]

[Snappi13]

Sorry for your loss but thanks for sharing so no one else makes that mistake.


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[irThumper]

It's extremely important that prospective purchasers educate themselves about diseases like this. And it is the responsibility of breeders and sellers to be accountable when a problem is discovered. Covering such things up only hurts the frogs, the people who love them, and the amphibian industry as a whole.

[LilyPad]

Oh man, Lisa, I haven't been in much to catch up. That is horrible! I will keep the rest of your frogs in my thoughts and cross my fingers that it didn't spread at all. No good

[Snappi13]

It's extremely important that prospective purchasers educate themselves about diseases like this. And it is the responsibility of breeders and sellers to be accountable when a problem is discovered. Covering such things up only hurts the frogs, the people who love them, and the amphibian industry as a whole.

Very well said. You are so right I just wish the rest of the breeders out there would take more precaution and put a little more love in to it. If all the breeders and sellers out there would put even half the love in, we wouldn't be in this pickle. I must say I've learned so much from you Lisa through all your posts and all the frog forum froggers as well. My frogs live happier, healthier lives now because of all of this. I'm always looking for ways to better my frogs well being and there housing and caring for them too.


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