Thanks Kurt,
I bought spring water today and replaced what was in the dish.
She's still sleeping low on the trunk today, but I didn't use the basking light. So her tank is a little cooler, between 68- 70 and that's with the heat pad still on on the bottom of the tank.

I also spoke with the specialty store owner and asked if others had died. He said no. He is willing to replace the one I lost but he doesn't want to do that until we figure out what's going on with Lucy. He doesn't want the other to perhaps get sick too. I'm sending him pictures of Lucy and her set up. They have a good reputation in the area, so I'm really hoping they'll help the best they can.

I'll keep you all posted as to the progress. Thank you all so much for all the help you've given so far!

Renee