I agree with you, not all Petcos and PetSmarts are bad. Some chains are lucky enough to actually have a reptile expert working in the reptile department, and they take excellent care of the livestock. Unfortunately in my area it is quite the opposite. I am blessed with two local exotics pet shops that are not just in it for the money and truly care about the well being of their animals. I support both shops and frequent them almost daily. I wish the standards you speak of happening in your local Petco were upheld in every chain.. Ahhhh some day, some day....