Whites tree frog nose rubbing

[XmusJaxonFlaxonWaxon]

that is what we need to figure out, something is obviously is not right and stressing them out. But right now you gotta treat their noses, because untreated it might go to septicemia = death. fecal test gotta be done to rule out possible problem here. and step by step we should get out of all "possible" until we solve the problem. age might be a factor here too, with age body resistance to certain things are going down, same as for any other species I'd think. please don't get offended by questions, I'm trying to check out all points that might have caused this.
what type of light bulb exactly are you using, what percentage of UVB?

I'm not getting offended by questions..I'm giving straight up answers. Nothing really has changed! It may just be age, like you said, but I'm not sure. Im worried since i have no clue what the issue is, so i appreciate the help.Bulb is a zoo med reptisun 5.0 UVB. Btw, how would I administer the cream?

[Lija]

that's good then, for not being offended
you gotta put them in separate hospital set ups with wet papertowels, keep it all very clean. then get that cream making sure you read all ingredients and it doesn't contain painkillers of any sort and then just put some on a wounds a few times a day.

light is ok, check mark here too