So I EMAILED outback and this is the response, i'm sure he will read this topic:
What a terrific way to start dialogue. A simple "Hey my name is ... I purchased a frog from you at a reptile show and these are my concerns." would have been a more appropriate beginning. I will answer your questions to the best of my ability.
I very briefly skimmed through the forum and I can say one thing for certain. I would NEVER say that an animal would get used to parasites so please tell whomever stated that the I will not tolerate the slander. I never respond to forums as I feel there should be culpability for what is posted.
If you were unhappy or had questions why wouldn't you call? Anyone at my shop would be happy to help you in any way possible. If there was an error in any way we will fix it. I do not know where you made your purchase. We travel to many shows and sell hundreds of animals at each one of them. It would be difficult to know the exact animal that you purchased but I am happy to try and make you happy if you would just exhibit a little class. If you feel the need to cuss me out I will give you a list of shows that we attend and we can have some dialogue face to face. I have no patience for veiled threats on a forum.
I will happily refund your money at the next show for the animal if you are unhappy. I will happily exchange your animal for another. I am basically happy to do what is necessary for clients to be happy. Period.
I can provide you with some insight into the origins of your frog. That frog was imported from Mozambique. It was shipped as a Pyxicephalus Adspersus. Its nice that the people on the frog forum are telling you that there is a Mozambiqus. As a matter a fact one of them contacted my shop my shop and informed us that the frogs were actually worth $400-$500 each. Now here is the problem: at this time there are no formally recognized subspecies for that frog. There were some studies done and a few papers written but by in large they are not scientifically recognized to be distinctly different. This apparent from how they are shipped and viewed from any number of wildlife agencies. I have seen many many giant pixie frogs out of Mozambique that are just as big as any giant pixie from South Africa. If you had asked any questions about the frogs history you would have been told it was from Mozambique. Unfortunately from your photos I can not tell if you somehow had a Pyxicephalus Edulis mixed in your purchase. If you did it was by mistake as we had many Adspersus at each show priced for exactly the same amount. If you can provide me with a shot of the frog from above with a brighter light I should have no problem telling you what it is. If you would like to speak on the phone please provide mw with a phone number and a good time to call and I will contact you. Thanks ~ Ian





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