So I've contacted the company that I got it from and this is what I got.

-------- Original message --------
From: "Florida Herpetology, Inc." <sales@floridaherps.com>
Date:
To: 'Chris
Subject: RE: Unexceptable RETF


Hello Mr. G,

I am so sorry this happened.

I am also sorry to have to tell you, we have ZERO warranty on frogs as mentioned right on the page you ordered from and our terms and conditions page.

Here is what is on the page you ordered from:

Red Eye Tree Frog - Live Red Eye Tree Frogs For Sale - Live Amphibians For Sale

Warranty Information
None - Live Guarantee is for Reptiles Only!


Here is what is posted on our Shipping Policy/Term & Conditions Page:

Live Reptile Shipping

All Reptiles come with
100% Live & Healthy Arrival
+
A Full 10 Day Money Back Guarantee*
* Please understand - Amphibians & Invertebrates are not "Reptiles"

Again I am very sorry they didn’t arrive flawlessly but there is nothing we can do in regards to frogs, only reptiles come with a live guarantee.

Best I can do is offer to sell you replacements at our cost + shipping.

Lonna
Florida Herpetology, Inc.
Miramar – Ft. Meyers - Bradenton
(800) 975-5880 – 10am – 6pm EST Mon-Fri
(866) 261-3820 – FAX
(888) 675-0582 – Wholesale Orders
(941) 677-2550 – TEXT Messages Only
www.FloridaHerps.com
www.SuncoastReptiles.com
www.ReptiLabs.com
www.SuncoastReptileRescue.org





From: Chris
Sent: Tuesday, March 19, 2013 2:10 PM
To: sales@floridaherps.com
Cc: chris
Subject: Unexceptable RETF

Hello, I just received my red eyed tree frogs from FedEx and I'm sad to say that I have 1 D.O.A and 1 frog with an amputated right hand. I did not expect to see this when I opened the box. Can you please call me, so that we can make arrangements for a replacement of my order.



Chris