An update on the mistking issues... Well after emailing with Marty from mistking and trouble shooting he is just sending me a whole new pump and zipdrip valve! I highly recommend these guys they take care of you and he said they will even be testing my pump and zipdrip valve personally in order to make sure that I don't receive another messed up one! I knew all would work out with them! Great people to work with and I recommend them to anyone and everyone! They are willing to correct mistakes that they made and don't give you the run around either! Excellent customer service! I will only be using mistking for now on!
When i first got my mistking (a year ago about) i had some issues. I had a leak at the output of the pump where water would spray out from the fitting where it connected to the main pump body and also the same thing on the zip drip valve with a leak spray at one of its fittings. Marty did some trouble shooting with me of having me wrap the fitting threads in teflon tape and reattach them. That didn't work so Marty sent me his UPS number for me to send back my pump and zip drip at his expense and he sent me out a new pump and zip drip that same day that he personally tested himself to make sure it was leak free. Stuff like this happens, no products are made to 100% perfection everytime. Marty's thoughts were that maybe the torque setting on his tool that they use to attach the fittings go messed up and may have stripped out the fitting a tiny bit causing the spray leaks. I never hesitate to buy any misting products from Marty because he stands behind his product 110%. He is one of the few people that make products in the business that I never hesitate to talk with. Same goes for Tony at Ecozone Vivarium Controllers, Josh's Frogs is pretty good as well, Mike Rizzo of glassboxtropicals, and Todd at lightyourreptiles. You'll love that Mistking once you get it up and running at full steam. I just recently changed out my standard nozzles to the premiums for the less bulky look. Should have went with the from the start!
A little update for everyone on the mistking, Marty not only sent me a new pump and zip drip cable but he personally tested it before he sent it to me to make sure it worked! I can't say enough a out how great their customer service is!
gotta love Marty, great customer service, I never hesitate to buy anything from him. Loving the new premium mist nozzles that I got last week over the standard ones i had. Much more slimmer and love the silver heads.
Well I got three green and bronze last night from a local friend and the one is blue and bronze who has quickly become my favorite so far! Let me know what you think!
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