I see truth in this. I would feel the same.
In all honesty, isn't it obvious when somebody is inexperienced? I mean if a mother comes in with her two kids after school, and wants 4 goldfish for her 10L tank in the kitchen, would you rather have a member of staff kindly explain that this is cruel for the fish, or allow the procedure to take its course and potentially kill the fish?
It's a delicate subject, it will and does differ depending on location and management.





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