Uh oh...

[GrifTheGreat]

I'm sorry for your loss. I will start by saying that reptiles and amphibians are NOT the same. Especially care wise. Frogs need lots of moisture and especially need it more as tropical species in which these frogs are. Heather has covered everything and Ra is right about the dried moss causing the frog to dehydrate to the point of dessication. These frogs require very high humidity levels and moist substrate. They need high temps in the low to mid 80s during the day and mid to high 70s at night.

As was already stated NEVER trust a pet store when needing to know how to care for your frog and before you even get the frog make sure you have everything you need to care for it. That means research and lots of it. If you do not have simple amphibian knowledge then you are not ready to care for a frog. I'm sorry, but that's the way it is. You must never purchase any pet if you yourself are not aware of its basic necessities and housing. I know you're angry and I know that you want someone to blame in which case even the people at that store could have been misinformed on proper care so its not entirely their fault no matter how wrong they were.

You're here now so it is my advice to you to look through the forum, ask questions, and take the information you've already received and build on it before you try again. I wish you're coming here would have been under better circumstances, but a lot of members here came to this site looking for help and insight into the care of their frog. Do provide the necessary knowledge on the frog's care to your BF before he loses his too.

Once again I am sorry.

[Lija]

I won't be saying all I think about that store, cos I will be banned right away..... so so mad... poor little guy, so sorry for your loss.
yes you should always do your own research, but usually you are getting this after years of having reptile/frog, usually first time owners just go to the store and listen what "knowledgeable" associates tell them to do, they know how to talk and pretend they know what they're talking about, so you trust them unless you know otherwise.
Silverspring you did great by joining forum, you'll find tons of advice on everything. it is way better then just to buy a book! in fact you won't even need it if you spend enougth time on there and always ask if you have any questions. welcome!

I really hope your BF won't lose his too.

[Namio]

I'm sorry for the loss of Prince(ss) Eric(a). At the very least this can be a learning experience for you and people around you, although unfortunately at the expense of the life of a frog.
Grif pretty much stated what needs to be planned out before impulsive purchase of exotic pets. Don't forget that you and your bf still has another frog so make sure to keep it healthy and happy, and to not repeat the same mistake again. Read the caresheet carefully and purchase the necessary equipment such as under tank heater.
Good luck!

[DVirginiana]

Sorry to hear about your frog Whether store employees know what they're talking about or not, they're never really trustworthy. It's like they're part of a chain petstore where they know nothing, or they're at a specialty store that assumes a lot of their customers probably know the basics and that they don't need to go over the little things. It's not your fault; you looked for the correct info and were under the impression you had it. Frogs are just so much more sensitive than most reptiles that husbandry mistakes can kill them very quickly.

If it makes you feel any better, it sounds like he was probably either dead or beyond being aware of things by the time he went under the chameleon light. Hopefully you found this stuff out in time for the other frog though.