Well this banter was quite entertaining to read. Sarahanita, do what you feel is necessary or dont do what you feel is necessary. I too have volunteered at a pet store but i was unaware of their unorthodox methods until i came onto this forum and educated myself with a new perspective from the experiences of others. i agree that the moss will cause problems as your frog gets older and its just a matter of time before it happens. You did say that you volunteer at a pet store and their frogs are fine but they use tap water which is not good no matter what city you live in. Its just basic reptile,fish, and frog knowledge for any beginner to use a conditioner. I am skeptical of this pet store you speak of because they do not have the basic knowledge of soaks for sick frogs which is the very reason you are on this forum right now asking us for help. Right? So if this pet store is so great than why didnt they help you? You could have skipped this forum and gone straight to your pet store but you still ended up here. Why is that?