I'm not arguing, I'm questioning. However now I am arguing. The pet store does not use filtered water they use tap water, I know because I volunteer there, also they do not carry fish.
I'm done with this issue and I only care about treating whats wrong with him, my set up is fine.
I have been soaking in the calcium and electrolyte last night and again tonight, I think it might be helping even after one soak, I couldn't tell 100% because of the dirt on him but I am pretty sure his mouth is closed and he seems to have more strength.