I've had my pacmans for a month now and they've only pooped in their substrate once.. all the others times it's in their water bowl. I tend to put them in it every other night to encourage them to use the bathroom and they usually would.
If your substrate is muddy and you have already been told it is not good for the frog.......change it out.
Put down fresh substrate. Muddy stuff promotes the growth of mold & bacteria.
As for the poop...it is possible that the frog stepped on it and it is now just mush mixed in with the mud.
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