Right from the start, (my start on FF), I knew this gal was my hero. That gal being Gail. She keeps saying she just followed vet's orders, but that's only part of it. Other folks would likely half-a** it, and forget about steam cleaning any tanks! The attention paid to notice something amiss right away, and a rush on getting fecal done (i thought the buy 2 get 1 was pretty funny too), then restraint in not slaughtering petco employees, it's all just awesome. now they're all looking well, eating well, pooping... in anybody else's hands, this would not be the case. And of course there's the toads. <3