Gail, i am so sorry to hear about your froggiesthey are in excellent hands now, so much better than petco. Sadly, it's hit or miss with chain stores. I think their employees are instructed to say everything is c.b. because they know no one will buy w.c. I give you a LOT of credit for your restraint, i would have been yelling and screaming at the manger long ago. But i am not a patient person when it comes to this stuff.
It really sucks that you had to tear the viv down because of it, but vivs can be rebuilt, frogs can't
And really, i realize this is a serious situation, but i got a giggle out of the buy 2 get one free fecal sample sale!! Lol