The roots don't always seem to be helping me. I'll continue with the same process tomorrow though, to try to figure out the rest.

Today, thinking about Sludgemunkey's earlier post, I was trying to guess what kind of customer he would be. I think he fits well with some of the fish customers.

Customer: I want this fish.
Me: Ok. What size tank do you have?
Customer: I know what I'm doing.
Me: Ok. What size tank is it?
Customer: Why do you need to know?
Me: I cannot sell the fish without knowing the size of the tank and that it's established and blah blah blah (explanation of why).
Customer: I know what I'm doing. I've had fish for years. I have 3 50 gallon tanks.
Me: So, 50 gallons? Great.

Either that, or he would be like one of my favourite customers, a guy who knew a ton about saltwater tanks and use to set them up for companies and setup some organization, and whom I talked to for about an hour at work, asking all kinds of questions.