Quote Originally Posted by J Teezy View Post
from what i've read, those fans they use in those are very cheap and stop working often. Seems most get a couple months out of their unit before something fails with it.
I want to tell everyone how excited I am that I found this forum to help me realize it is only the fan not working when my reptifogger made the fog but didn't push it through the tube. The even better news is all I had the do was go to the zoo med repti fogger website and down at the end of the page was a FAQ part that stated my problem and gave the costumer service number to request a new fan. (Repti Fogger) I immediately called the number and someone literally answered on the first ring. She sounded very nice and directed my call the someone else. No questions asked, they simply got my name and mailing address and said they would send it right out! No charge...nothing! It took less than 3 minutes the entire phone call. Now THATS what I call customer service! I would recommend ZOOMED to anyone and will certainly purchase from them again when I need something else for my hermies.