Boiling does not remove amonia and chloromines nor does it remove heavy metals. Your frog will die if you continue to not use a water conditioner to de-chlorinate your water. You can also use real spring water but like I said it has to come from an actual spring and not be purified water which is sometimes passed off as spring water. Post pics and feel the frogs sides. Are they hard or soft? Does it feel like air or fluid? Keep us posted.