If anybody has a Zoo Med terrarium with a broken latch you can contact Zoo Med at 888-496-6633 and they will replace the latch for free. Just give them your name and address and they will mail you out a new one no questions asked. Pretty great customer service.
Thanks Cheri. Mine broke on the 18x18x24 the day I bought it and just lived with using a cotter pin to keep it closed.
1.0.0 Red Eyed Leaf/ Frog - Agalychnis callidryas
1.1.1 Bumblebee Dart Frog - Dendrobates leucomelas
1.1.0 Dendrobates truncatus - Yellow Striped
1.1.1 Dendrobates tinctorius – Bakhuis Mountain
1.1.0 - Dendrobates tinctorius - Powder Blue
1.1.0 - Ranitomeya vanzolinii
All it takes is a phone call. What I like is you can actually talk with a live person.
i wish exo terra would do that. They wanted me to pull it apart to see what was wrong with it and I didn t want to ruin it completely so i also just use a skewer to keep it closed
Well they replace broken repti-foggers? Mine lasted a month and then broke. $70 down the drain. :\
There are currently 1 users browsing this thread. (0 members and 1 guests)